81100 Privacy Policy — Malaysian User Data Protection

This Privacy Policy explains how the 81100 platform collects, uses, stores, and protects the personal information of our users in Malaysia. We are committed to managing your privacy in a transparent and responsible manner.

Effective Date: 1 January 2026. This Policy applies to all registered users and visitors of the 81100 platform.

1. What information do we collect from you?

When you register and use the 81100 platform, we collect several categories of information to ensure our services function properly and securely. The following are the types of information we may collect:

Account and identity information

  • Full name as shown on your official identification document.
  • Date of birth for age verification (minimum 18 years old).
  • Registered email address and phone number.
  • Username and password chosen during registration.
  • A copy of your identity document (MyKad or passport) when account verification is required.

Device and browser information

  • Device type, operating system, and browser version in use.
  • IP address and network information for security purposes.
  • Usage data including pages visited, session duration, and in-platform actions.

Payment and transaction information

To process deposits and withdrawals in Malaysian Ringgit (RM / MYR), we collect information related to the payment methods you use, such as your digital wallet account name and registered bank account number. We do not store payment card details directly — all transactions are processed through secure, certified third-party payment providers.

2. How is your information used?

The information we collect is used for specific and legitimate purposes. 81100 will not use your data for any purpose other than those stated below without your prior consent.

  • Account management: To create, verify and manage your user account, and to ensure secure login.
  • Transaction processing: To process deposits, withdrawals, and bets in MYR accurately and securely.
  • Customer support: To respond to enquiries, resolve technical issues, and provide effective support to users.
  • Security and fraud prevention: To detect and prevent fraudulent activity, money laundering, or violations of the platform's terms.
  • Legal compliance: To fulfil reporting obligations and comply with applicable laws in Malaysia.
  • Platform improvement: To analyse usage patterns for the purpose of improving the overall user experience.

3. Use of cookies and session tracking

The 81100 platform uses cookies and similar tracking technologies to enhance your browsing experience on our platform. Cookies are small text files stored on your device when you visit a website.

Types of cookies we use

  • Session cookies: Temporary cookies that are deleted when you close your browser. Used to maintain your login status during an active session.
  • Preference cookies: Saving your personal settings, such as your preferred language and display preferences.
  • Analytics cookies: Collecting anonymised usage data to help us understand how users interact with the platform.
  • Security cookies: Helping to detect and prevent unauthorised access to your account.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the 81100 platform, particularly for features that require session authentication.

4. Data storage, security and third-party sharing

Data storage and security

Your personal data is stored on servers protected with industry-standard encryption, including SSL/TLS protocols. We implement appropriate technical and organisational security measures to protect your data from unauthorised access, alteration, disclosure, or accidental destruction. Data retention periods are determined based on operational requirements and applicable legal obligations.

Third-party sharing

81100 does not sell, rent or share users' personal information with third parties for marketing purposes without your explicit consent. However, we may share necessary information with the following parties in limited circumstances:

  • Payment providers: Transaction details required to process deposits and withdrawals in MYR are shared with authorised payment providers bound by confidentiality agreements.
  • Technical service providers: Technology partners supporting platform operations are bound by strict data processing agreements.
  • Legal authorities: Where required by Malaysian law or a valid court order, we will disclose the necessary information to the relevant authorities.

5. Your rights as a user and how to contact us

Right to access, correction, and deletion

As an 81100 platform user, you have the following rights regarding your personal data:

  • Right to access: You have the right to request a copy of the personal information we hold about you.
  • Right to rectification: If any of your information is inaccurate or out of date, you have the right to request a correction. You can also update your profile information directly through your account settings after logging in.
  • Right to restriction: In certain circumstances, you have the right to request that we restrict the processing of your data.
  • Right to erasure: You may request the deletion of your account and personal data, subject to legal retention obligations that may prevent immediate deletion in certain cases.

Changes to this Privacy Policy

81100 reserves the right to update this Privacy Policy at any time to reflect changes in our privacy practices or new legal requirements. Users will be notified of material changes via the platform or their registered email. Continued use of the platform after such changes take effect will be considered your acceptance of the revised policy.

Contact us about privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact our team via:

  • Email: [email protected]
  • Live chat within the platform (available after logging in to your account)

You can also find answers to frequently asked questions about your account and privacy in the FAQ us.

Have more questions about your account privacy?

Log in to your account to manage your privacy settings, or visit our FAQ section for helpful information on data security and account management.

Bahasa Melayu